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FAQ - LIMO HIRE
Never hired a Limousine before?
Then there are probably some questions you would like answered about limo hire in Dubai. Give us a call and we will give you all the information you need to help plan your trip, with no pressure and no obligation.
1. When does your comfortable hourly rate will start mean?
We do not charge for travel time to you!! The hourly rate begins from the time, our chauffeur picks you up and it ends at the time of drop off. We will be with you till you reach your final destination.
2. What kind of Limousines are you hiring?
We are hiring Hummer H2 stretch Limousine, Ford Lincolon Stretch Limousine, Audi Stretch Limousine, BMW Limousine and Porsche Stretch limousine.
3. What are the additional fees we have to expect on hiring your Limousine?
Please call us for rates to other destinations. Prices are subject to change without notice. Restrictions may apply.
4. What if I need to cancel the Limousine booking?
On booking the limousine for your exclusive use, we cannot market that to anyone else. So we do not offer any refunds on cancelling the reservation.
5. What kind of dress will your chauffeurs wear?
Chauffeur must adhere to well dressed. They must be in clean and professional attire. Chauffeurs are stylishly attired in executive uniform and they are always at your service.
6. Is your limousine well maintained?
Yes. If any vehicle is not in 100% working condition, that will be placed away from reservation until the necessary repairing is completed. We will keep inspection, repair and maintenance records and provide these records to all of our limos for hire in Dubai.
7. Can you provide limo service with self drive facility?
No. We are not providing a limo with self drive facility. Our limousine service includes a fully trained chauffeur.
8. Will you provide drinks in the Limousine?
Yes with great pleasure we will provide non-alcoholic soft drinks for free. You can inform us your preference otherwise you can bring your own.
9. Do you think your vehicles are fully well equipped?
Certainly we provide well equipped vehicles only. You can enjoy our limousine service in the fully loaded vehicles with the most modern facilities.
10. Can you arrange a bouquet of flowers in the limo for my wife/girlfriend?
It can be arranged. We also provide services like hotel booking at discounted prices in some specific regions, free entry and VIP passes to most popular clubs in some countries. Please feel free to call or email us to get an idea about what we offer to our customers.
11. When will the hire time begin and how can we plan our trip?
Our chauffeurs will reach at the starting place before a few minutes of the agreed pick-up time. It helps you to get into the limo without any delay. The chauffeur will give you an idea about how to play the CD/DVD/Karoke and also help you to get your soft drinks. Before starting the hire time, it is better to have a clear plan chart about where you want to go. This will assist us to plan a happy journey and try to avoid heavy traffic and you can make maximum utilization of your hire time to enjoy the trip. We can also recommend the most important areas, shopping locations, stop-off points to take snaps etc.
12. How long will be the minimum hire period?
It is 1 hour. With an hour trip, you can move a bit ahead. We recommend you to take an extra half an hour to enjoy your trip to its maximum extent.
13. What are the things included in the limousine rental cost?
One of the most important thing, you have to keep in mind is that you are renting a first class limousine. We provide the most up to date vehicles in town, with all of the latest technologies and more. We continually assess our hand-picked, highly professional chauffeurs for their reliability, driving skills and passenger-handling attitudes. We provide a section of soft drinks. You can also bring your own extra drinks as per local rules at no additional cost.
14. Is smoking allowed in the lime or shall we take party snacks with us?
No. Both of them are not allowed in limo. Because of health and security reasons we cannot allow smoking and the law is also against smoking. It will also destroy the hygienic atmosphere in the limo. But don't worry; we are happy to stop off for a small break when you are in need. In case of food, it will also wash out the fresh and clean feeling of our limos. You can enjoy it whenever you are in need by a stop off.
TERMS AND CONDITIONS OF HIRE
For your kind attention, the hire period starts when our chauffeur comes to pick you up at the agreed start point and time.
All reservation will be in pending status until we receive an advance amount not less than 50% by cash/cheque/wire transfer. Your reservations will be confirmed within 24 hours once advance amount is received and the reservation will become changed to confirmed status.
The reservation will be cancelled if you failed to make the full payment by the due date and the advance amount will not be refundable.
Advance amount will not be refundable in case of cancellation also. The company will refund the deposit in inevitable situations.
No responsibility can be taken for unfavorable climate conditions which may lead to the delay or cancellation of a booking by The Company. If The Company cancels a booking, a full refund will be given to the customer without any delay.
Though we do regular inspection and maintenance of our vehicles and make sure that they are 100% ready for your service, no responsibility can be taken for any electrical, mechanical or material failure, if it happened unexpectedly during the service time. In this unpredictable circumstances, we will take immediate actions to repair the vehicle to continue your journey or the hirer will be shifted to another vehicle. Please note that alternative vehicle will not necessarily be a stretch limousine.
In case, if the booked vehicle is undergoing an unexpected maintenance due to accident or some other reason, just before / on the date of hire, we will try our maximum level to make available an alternative or similar vehicle at The Company's discretion. You can conveniently seek a refund in case you are not willing to accept the solutions provided.
The Company posses the right to change, replace or renew the vehicle booked or advertised at any time to maintain standards followed by The Company. The substitute vehicle must be of the same type and exterior color as originally booked and will be duly notified to the Hirer.
The Hirer shall be fully responsible for any harm caused inside or outside of the vehicle by The Hirer or any team member. This consists of provocation to any third party like shouting to pedestrians from windows or drawing attention by knocking on windows which results in damage to the vehicle.
The Company or any of its representatives (i.e. Chauffeur) reserves the right to disallow entry to the vehicle, any person they believe unfit, for whatever reason. They have also the right to 'say no' to continue the journey in case any member behave harmfully to other or to the vehicle and its contents. In this situation there is no option for refund.
The Hirer is responsible for glassware breakages.
